Shipping & Returns

Shipments and returns


Postage service

Orders of starter motors and alternators included delivery price UK Mainland only and will be sent on a next-day delivery service. Please note this is not guaranteed and items can take up until 4pm to be delivered the following business day. Scottish Highlands, UK Offshore and International customers please contact as about delivery prices. Our preferred carrier is currently Interlink Express and Royal Mail. Orders weighing under 2kg will normally be shipped via royal mail 1st class.

4.00pm Order Cut-off

It is our aim to despatch all orders placed up to 3.30pm on the same day via our preferred carrier. Please note that alternative carriers may have an earlier daily cut-off time.

Returns Policy

All goods returned to Us must be supplied with the E.V.C order number, full customer details, and the reason for the return of goods. Failure to provide these details could result in a significant delay in processing your returns. Goods must be returned carriage paid by the buyer. Due to our practices where we have to offer free postage, refund of purchase price less postage will be refunded by the same method as the payment was made.

Faulty Products

If products are believed to be faulty, please provide a full description of the fault. E.V.C reserves the right to test all returned products before issuing a credit. Customers will be notified if a product is not found to be faulty and offered the option of having the product returned to them.

E.V.C reserves the right to dispose of any unclaimed products after 14 days.

No Longer Required Products

We will happily accept back products which are no longer required within 14 days of purchase provided they have not been fitted and returned in a resalable condition. If these conditions are not met, E.V.C reserves the right to make a handling charge of up to 25% of the goods value to cover the cost of testing and repackaging for returning the item into stock.

Bespoke Products and Special Orders

We are unable to accept products returned back to us if they have been specifically manufactured or ordered in and they are no longer required

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